New Metrobus route goes live

December 22 2018

A NEW Metrobus route promises to provide services to and from the city centre every 10 minutes.

Passengers from the Broomhill, Frenchay and Stapleton area have repeatedly complained that buses running the m3 service, which launched in May, are unreliable and overcrowded by the time they reach the Begbrook stop by the bus-only M32 junction. Some services do not let on passengers as they are already full to capacity.

But from this month the new m1 service will link the Begbrook stop with the city centre, Bedminster, Knowle West and Hengrove to the south and UWE, Bradley Stoke, Patchway and Cribbs Causeway to the north.

Bristol Community Transport will operate the m1 service under contract to First West of England. Buses are timetabled to call at Begbrook in each direction at ten-minute intervals throughout the day and evening, between 6.26am and 12.40am.

It will launch on Sunday, January 6, when passengers will be offered free journeys. After that, tickets will cost £2 (or £2.07 using the First app), with an all-day ticket costing £4. Like existing Metrobus services, passengers have to buy tickets in advance from the iPoint electronic consoles at each stop, via the First phone app or on pre-paid cards at shops.

Bristol Community Transport has bought a fleet of new buses running on bio gas – generated from food waste, farm waste and sewage – to run the service.

It has created up to 60 new driver and support positions to run the service from its Bedminster depot.

At the same time the m3 service is being altered so that some rush hour buses do not stop at Begbrook or UWE but instead go direct from Hambrook to the city centre via the M32. It will mean two fewer m3 buses per hour calling at Begbrook in each direction.

First Bus West of England managing director James Freeman said: “Congestion in the city is reaching crisis levels and anything we can do to be able to cut through that congestion is good for our customers and our drivers.

“M3 and m2 have proved very popular and feedback is that they are getting people to where they need to be faster and more smoothly.

“We believe this third and final route of the first phase of Metrobus will be equally successful and contribute to a longer-term transport strategy that will alleviate the pressure facing our roads.”

For more information about the new service visit online or call 0117 922 2910. For details of shops selling tickets visit